Front Desk Agent (Nairobi)

Villa Rosa Kempinski· Nairobi· Rooms Division, Front Office & Guest Services

Posted 10/8/2026

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and KEA standards. Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify…

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